Last updated: January 2026

Privacy Policy

1. Introduction

PAYBOTX (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:

Visit our websites
Use our platforms, applications, or CRM systems
Create agent accounts
Use hosted website services
Submit forms or merchant applications
Interact with our tools, AI systems, support teams, or services

By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

We may collect information you provide when you:

Create accounts
Purchase subscriptions
Submit forms
Apply for merchant services
Upload documents
Contact support
Customize websites
Use CRM systems
Communicate through the Platform

This may include:

Personal Information

Full name
Email address
Phone number
Mailing address
Login credentials

Business Information

Business name
DBA name
Business address
Website information
Business contact details
Industry classification
Merchant processing information
Sales or marketing information

Sensitive Business & Financial Information

(Where applicable for merchant onboarding or payment services)

Employer Identification Number (EIN)
Social Security Number (SSN) when required
Ownership information
Government-issued identification
Bank account details
Underwriting documentation
Compliance documentation

Uploaded Content

Users may upload:

Documents
Images
Logos
Marketing materials
Merchant records
CRM notes
Files and attachments

B. Information Collected Automatically

When you use our websites or platforms, we may automatically collect:

IP address
Browser type
Device information
Operating system
Login activity
Session information
Website activity
Pages visited
Referral sources
Time and date of visits
Usage behavior
CRM interaction activity
Platform performance metrics

C. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Maintain login sessions
Improve functionality
Analyze usage and performance
Remember preferences
Monitor platform stability
Improve user experience
Support security and fraud prevention

Users may control cookie settings through their browser settings.

3. How We Use Information

We use collected information for:

Service Delivery

Providing website hosting services
Operating CRM systems
Managing subscriptions
Processing merchant applications
Providing platform functionality
Managing domains and DNS services
Supporting account management

Operations & Support

Communicating with users
Providing technical support
Sending account notifications
Sending billing reminders
Providing service updates

Risk, Security & Compliance

Fraud prevention
Identity verification
Regulatory compliance
Security monitoring
Platform integrity protection

Platform Improvement

Analyzing platform usage
Improving products and features
Developing future tools and integrations
Testing new functionality
Enhancing user experience

AI & Automation Features

We may use information submitted through the Platform to:

Operate AI-assisted tools
Generate suggested content
Improve automation systems
Enhance workflow functionality

AI-generated outputs may require user review and verification.

Marketing & Communications

Sending updates
Promotional communications
Product announcements
Educational content
Service notifications

Users may opt out of marketing communications where applicable.

4. How We Share Information

We do not sell personal information.

We may share information with:

Service Providers

Hosting providers
Cloud infrastructure providers
CRM service providers
Analytics providers
Email delivery platforms
SMS providers
Domain registrars
AI service providers
Customer support tools

Financial & Processing Partners

Where applicable:

Acquiring banks
Payment processors
Underwriting providers
Compliance partners
Card network service providers

Business Transfers

Information may be transferred in connection with:

Mergers
Acquisitions
Financing transactions
Asset sales

Legal & Security Requirements

We may disclose information:

When required by law
To enforce agreements
To investigate fraud
To protect rights and safety
To comply with legal processes

5. SMS & Mobile Information

Mobile numbers and SMS opt-in information:

Are used only for permitted communications
Are not sold to third parties
Are protected under this Privacy Policy

Users may opt out of SMS communications at any time.

Standard message and data rates may apply.

6. Data Retention

We retain information as long as reasonably necessary to:

Provide services
Maintain accounts
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain operational records
Protect platform integrity

Retention periods may vary based on:

Account activity
Regulatory obligations
Legal requirements
Operational needs

7. Data Security

We implement administrative, technical, and physical safeguards designed to help protect information against unauthorized access, disclosure, misuse, or destruction.

However, no method of transmission or storage can guarantee absolute security.

Users are responsible for:

Maintaining password confidentiality
Securing their login credentials
Limiting unauthorized account access

8. User Rights & Choices

Depending on your location, you may have rights to:

Access your information
Correct inaccurate data
Request deletion
Restrict certain processing
Opt out of marketing communications

Requests may be submitted using the contact information below.

Certain information may be retained where required for:

Legal compliance
Fraud prevention
Security purposes
Operational recordkeeping

9. California Privacy Rights (CCPA/CPRA)

California residents may have rights to:

Know what personal information is collected
Request deletion of personal information
Request access to collected information
Correct inaccurate information
Limit certain data sharing practices

PAYBOTX does not sell personal information.

Privacy requests may be submitted using the contact information below.

10. Third-Party Services & Links

Our websites and platforms may integrate with or link to third-party services.

These may include:

Payment processors
Domain registrars
CRM integrations
Analytics platforms
AI providers
External websites

We are not responsible for the privacy practices of third-party services.

Users should review the privacy policies of those providers separately.

11. Children’s Privacy

Our services are not directed to individuals under 13 years of age.

We do not knowingly collect personal information from children.

12. International Users

If accessing our services from outside the United States, your information may be transferred to and processed in jurisdictions with different data protection laws.

By using the services, you consent to such transfers where permitted by law.

13. Policy Updates

We may update this Privacy Policy periodically.

Updated versions will be posted with a revised “Last Updated” date.

Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

PAYBOTX
Website: paybotx.com
Email: info@paybotx.com
Phone: (323) 348-1322
Location: Los Angeles, California