Last updated: January 2026

Terms of Service

PaybotX Agent Website & CRM Platform

1. Introduction & Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the PaybotX Agent Website & CRM Platform (“Platform”) operated by PAYBOTX (“Company,” “we,” “our,” or “us”).

By purchasing, accessing, using, or continuing to use the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.

By using the Platform, you also acknowledge and agree that:

Payments are non-refundable
Subscription billing may recur automatically
PAYBOTX may suspend or terminate access for violations of these Terms
You are operating as an independent business or independent sales representative

If you do not agree to these Terms, you may not access or use the Platform.

2. Platform Services

The Platform provides business tools and infrastructure for independent sales agents, agencies, ISOs, and related businesses, which may include:

Branded website templates
Hosted business websites
CRM access
Lead management tools
Merchant intake forms
Contact management
Domain management assistance
AI-assisted business tools
Marketing resources
Reporting dashboards
Automation tools
Future platform enhancements and integrations

The Platform is provided as a software and business infrastructure service.

PAYBOTX is not responsible for:

Your sales performance
Merchant approvals
Processor underwriting decisions
Business revenue outcomes
Marketing success
Client conversion rates

3. Independent Business Relationship

Users of the Platform operate as independent businesses or independent sales representatives.

Nothing within these Terms creates:

Employment
Partnership
Franchise rights
Joint venture
Agency relationship
Exclusive territory rights

You are solely responsible for:

Your business activities
Your marketing practices
Your client relationships
Compliance with applicable laws and regulations

4. Website Templates & Branding

The Platform may provide access to pre-designed website templates, branding tools, graphics, layouts, and related digital assets.

Users may customize certain portions of their websites, including:

Business names
Logos
Contact information
Marketing content
Colors and branding elements

PAYBOTX retains ownership of:

Core platform technology
Backend systems
Website framework architecture
CRM systems
Software infrastructure
Proprietary tools and automation systems

Users may not:

Resell the platform itself
Copy platform source code
Replicate proprietary systems
Reverse engineer the Platform
Remove platform ownership notices where applicable

5. Domain Services

PAYBOTX may assist with:

Domain registration
DNS configuration
Hosting setup
SSL configuration
Domain management

Domains purchased through the Platform may be managed under PAYBOTX infrastructure for operational and management purposes.

Users are responsible for:

Maintaining active billing
Renewing domains
Providing accurate registration information

Failure to maintain subscription payments may result in:

Website suspension
DNS interruption
Loss of hosting services
Domain-related interruptions

Domain transfers may require:

Verification procedures
Administrative review
Applicable transfer or service fees where permitted by law

PAYBOTX reserves the right to suspend domain-related services connected to unpaid balances, abuse, fraud, or violations of these Terms.

6. CRM & Lead Management

The Platform may include CRM and lead management functionality.

Users are solely responsible for:

Lead follow-up
Merchant communications
Customer relationship management
Data accuracy
Compliance with communication laws

PAYBOTX does not guarantee:

Lead quality
Lead exclusivity
Merchant conversions
Sales performance

The Platform may store:

Lead data
Merchant submissions
Uploaded documents
Notes and communications
Workflow activity

Users must not upload:

Illegal content
Fraudulent information
Malware or harmful code
Unauthorized personal information

Leads generated through an agent’s assigned website are associated with the account owner assigned to that website unless otherwise determined by PAYBOTX.

PAYBOTX reserves the right to manage, reassign, suspend, investigate, or remove lead access where necessary for operational, compliance, fraud prevention, or platform integrity purposes.

7. AI Features & Automation Tools

The Platform may include AI-powered tools, automation systems, suggested messaging, content assistance, or sales support features.

AI-generated content is provided for informational and productivity purposes only.

Users remain fully responsible for:

Reviewing all content
Ensuring accuracy
Compliance with laws and regulations
Marketing representations
Final communications sent to merchants or customers

PAYBOTX does not guarantee:

Accuracy of AI outputs
Legal compliance of generated content
Business results from AI usage

AI tools may evolve, change, be modified, or be discontinued without notice.

8. Subscription Billing & Payments

Access to the Platform may require:

Monthly subscription fees
Annual subscription fees
Setup fees
Add-on purchases
Optional upgrades

All fees are billed in advance unless otherwise stated.

By subscribing, you authorize recurring billing using your selected payment method.

Failure to pay may result in:

Account suspension
Website deactivation
CRM access restriction
Removal of hosted services

PAYBOTX reserves the right to:

Change pricing
Modify plans
Adjust features
Introduce new service tiers

with reasonable notice where required.

9. Refund Policy

All payments made to PAYBOTX are non-refundable unless otherwise stated in writing.

This includes, but is not limited to:

Setup fees
Subscription fees
Website provisioning fees
Domain-related fees
Customization services
Add-on purchases
Upgrade fees

Because the Platform involves immediate digital provisioning, setup labor, hosting allocation, software access, and infrastructure deployment, refunds are not provided once services have been initiated or access has been granted.

Users are responsible for canceling subscriptions prior to their next billing cycle.

Cancellation of services does not waive any outstanding balances or previously incurred charges.

Chargebacks or payment disputes filed in bad faith may result in:

Immediate account suspension
Permanent termination
Collections activity where permitted by law
Recovery of associated fees and costs

10. Earnings Disclaimer

PAYBOTX does not guarantee:

Income
Sales volume
Merchant approvals
Residual earnings
Business growth
Lead conversion rates
Financial success

Any examples, estimates, projections, testimonials, or references to potential earnings are provided for illustrative purposes only.

Individual results vary based on:

Experience
Effort
Market conditions
Sales ability
Industry conditions
Business practices

Users accept full responsibility for their business performance.

11. Acceptable Use

Users may not use the Platform to:

Engage in illegal activity
Commit fraud
Misrepresent products or services
Spam or send unauthorized marketing
Infringe intellectual property rights
Distribute malware or harmful software
Violate financial, advertising, or consumer protection laws
Mislead merchants regarding approvals, funding, or partnerships
Use deceptive sales practices

PAYBOTX reserves the right to suspend or terminate accounts engaged in prohibited conduct.

12. Compliance Responsibilities

Users are solely responsible for compliance with:

Advertising laws
Email and SMS marketing laws
Financial marketing regulations
Data privacy regulations
Payment industry rules
Consumer protection laws

Users may not:

Misrepresent banking relationships
Guarantee merchant approvals
Make deceptive earnings claims
Falsely represent PAYBOTX partnerships

Users are solely responsible for obtaining any legally required consents before sending:

Emails
SMS communications
Automated outreach
Marketing campaigns

13. Communication Consent

By using the Platform, you consent to receive communications from PAYBOTX, including:

Emails
SMS messages
Notifications
Account alerts
Billing reminders
Service announcements
Support communications

Standard message and data rates may apply.

Users may opt out of certain non-essential communications where applicable.

14. Third-Party Services

The Platform may integrate with third-party providers, including:

Domain registrars
Hosting providers
CRM systems
Payment processors
Email systems
SMS platforms
AI service providers

Third-party services operate independently and may have separate terms and policies.

PAYBOTX is not responsible for:

Third-party outages
API failures
Service interruptions
Domain registrar issues
Hosting provider downtime

15. Intellectual Property

All Platform software, systems, branding elements, workflows, designs, automation systems, and proprietary materials remain the property of PAYBOTX unless otherwise stated.

Users receive a limited, revocable, non-transferable license to use the Platform while maintaining an active subscription.

No ownership rights are transferred to users.

Users grant PAYBOTX a limited license to host, display, process, and store submitted content solely for Platform operation and support purposes.

16. Platform Availability & Beta Features

Certain Platform features may be:

Experimental
In beta
Under development
Temporarily unavailable

PAYBOTX does not guarantee uninterrupted uptime or continuous feature availability.

Features may be:

Modified
Replaced
Removed
Delayed

without liability.

17. Disclaimer of Warranties

The Platform is provided “as is” and “as available.”

PAYBOTX makes no warranties regarding:

Continuous uptime
Website rankings
Sales performance
Merchant approvals
Revenue generation
Business success
Lead generation outcomes

We do not guarantee uninterrupted or error-free service.

18. Limitation of Liability

To the fullest extent permitted by law, PAYBOTX shall not be liable for:

Lost profits
Lost business opportunities
Data loss
Indirect damages
Consequential damages
Business interruption
Third-party claims

Our maximum liability shall not exceed the total fees paid by you to PAYBOTX during the six (6) months preceding the event giving rise to the claim.

19. Indemnification

You agree to indemnify and hold PAYBOTX harmless from any claims, damages, liabilities, losses, costs, or expenses arising from:

Your business activities
Your marketing practices
Regulatory violations
Merchant disputes
Misrepresentations
Uploaded content
Violations of these Terms

20. Suspension & Termination

PAYBOTX may suspend or terminate access to the Platform at any time for:

Violation of these Terms
Fraud or suspicious activity
Non-payment
Abuse of the Platform
Regulatory or legal concerns
Security risks

Upon termination:

Access to hosted services may end
CRM access may be revoked
Website hosting may be disabled
Certain stored data may be deleted after a retention period

PAYBOTX reserves the right to preserve records, logs, and account information for compliance, operational, or legal purposes.

21. Modifications to Services & Terms

PAYBOTX may:

Modify Platform features
Add or remove functionality
Change pricing
Update integrations
Improve or discontinue services

We may also update these Terms at any time.

Continued use of the Platform constitutes acceptance of updated services and Terms.

22. Governing Law

These Terms shall be governed by the laws of the State of California.

Any disputes arising from these Terms shall be resolved in the courts located in San Diego County, California.

23. Contact Information

PAYBOTX
Website: paybotx.com
Email: info@paybotx.com
Phone: (323) 348-1322
Location: Los Angeles, California